The Benefits
Benefits for Tenants
- Identify good landlords
- Give confidence that the property is of a good standard and is properly managed and regulated
- Provide assurance that repairs and maintenance are carried out to defined timescales
- Provide assurance that any deposits required will be used for specified purposes and will be returned promptly at the end of the tenancy with an explanation of any deductions made
- Give clarity and transparency on contracts and on management practices and routines
- Show them where to go for help if problems arise and provide a codified complaints process, including a referral mechanism for independent consideration and decision
- Give general consumer protection